Privacy Policy

Scope

This Privacy Policy describes how Milverton Associates Limited ("we", "us" or "our") collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through our Sites.

By using any of our websites you expressly consent to the collection, storage, use and disclosure of your personal information by Milverton Associates Limited as described in this Privacy Policy.

This Privacy Policy is valid from 1 February 2007 and is effective upon acceptance for new users.

Collection and Storage

You can browse any of Sites without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are no longer anonymous to us.

If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, servers located in the United States. The laws on holding personal data in the United States may be less stringent than the laws applicable to the United Kingdom, but we will transfer and store your information in a safe, confidential and secure environment.

We may collect and store the following personal information about you:
  • email address, physical address, telephone number and other contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account details;
  • transactional information based on your activities on the Site (such as orders you place with fourteeneighteen);
  • postage, billing and other information you provide to purchase an item;
  • community discussions, chats, dispute resolution, correspondence through the Site, correspondence sent to us and feedback;
  • computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information; and
  • supplemental information from third parties (for example: if the information you provide cannot be verified, we may ask you to send us additional information (such as a certified copy of your driver's licence, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions to help verify your information.

Marketing by Third Parties

We don't sell or rent your personal information to third parties for their marketing purposes. Ever.

Use by Milverton Associates Limited

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience.

We may use your personal information to:
  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce the User Agreement;
  • customise, measure, and improve our services and the Site's content and layout;
  • compare information for accuracy and verify it with third parties.
You will never receive marketing communications from us.

Our Disclosure of Your Information

We may disclose your personal information to:
  • service providers under contract who provide elements of our services
  • law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant;
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from users who attempt to carry out fraudulent or illegal activities on the Site, we will not otherwise disclose your personal information to other users or third parties without a court order (or in circumstances where we are under a substantially similar legal obligation), except when we believe in good faith that the disclosure of such information is necessary to prevent imminent physical harm, property damage or financial loss or to report or put a stop to suspected illegal activity.

Data Controller

Milverton Associates Limited is the data controller with regard to the processing of users' personal information.

Cookies

We use "cookies" (small files placed on your computer's hard drive) on certain pages of the Site to help analyse our web page flow, customise our services and promote trust and safety.

A few important things you should know about cookies are that:
  • we offer certain features that are only available through the use of cookies;
  • we use cookies to help identify you and maintain your signed-in status;
  • most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session;
  • you are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site; and

Account Protection

Your fourteeneighteen password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account, including actions that result in fees being charged to your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information by logging into the Site and going to the relevant section of the Great War Forum. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting (including in our chat rooms and message areas), you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from public view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with legal obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce the User Agreement, and take other actions as permitted by law.

Security

We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you.

General

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall take effect automatically when they are initially posted on the Site.